




Return support
A considered return process, guided by our Client Services team.
Premium courier return — use a tracked courier service; our team can guide the next step when needed.
14-day return window — eligible items can be returned under the applicable policy from the day of delivery.
Refund review — once received and inspected, approved refunds are processed to the original payment method.
Review the Return & Refund Policy for full conditions before purchase.
Elevate your style with the BALENCIAGA Arena ‘Tote Le City M’ shoulder bag, a chic embodiment of luxury and practicality. Crafted from exquisite lamb leather, this statement piece features bold antiqued gold trim metal studs that enhance its timeless allure. With a convenient front zip pocket, double fixed handle, and secure magnetic closure, it ensures both fashion and functionality. The cotton canvas lining adds a touch of comfort and durability.
Color: Brown
Material: 100% Lamb Leather
Country of Origin: Italy
Once you place your order, you will receive an email confirmation with your order details and a unique order number. You will receive a second email with tracking information as soon as your order has been dispatched from our fulfillment center.
Yes, we proudly serve a global clientele and offer shipping to most countries around the world through our premium courier partners like DHL, FedEx, and UPS.
After a processing time of 24-48 hours, estimated delivery times are typically 2-4 business days within the European Union and 5-7 business days for all other international destinations. Please refer to our Shipping Policy for more details.
For security reasons and to ensure a swift dispatch, we are unable to change the shipping address once an order has been confirmed and is being processed by our fulfillment partners.
For customers outside of the European Union, please be aware that your order may be subject to local import duties and taxes, which are levied once the shipment reaches your country. As the recipient, you are responsible for all customs and import fees. AmeOro has no control over these charges and cannot predict what they may be.
Occasionally, a carrier may mark a package as delivered a few hours before it physically arrives. We recommend waiting 24 hours and checking with neighbors or your building's reception. If your order still hasn't arrived, please contact our Client Services, and we will immediately launch an investigation with the courier.
We offer a 14-day return policy for all customers worldwide, starting from the day you receive your item. To be eligible, the item must be returned in its original, unworn condition with all tags and packaging intact.
The official way to begin a return is by logging into your account on our website. Please visit your Orders Page, select the order you wish to return, and follow the instructions to submit your request.
For your return to be accepted, you must use a premium courier service such as UPS, FedEx, or DHL. We cannot accept returns sent via regular postal services. Full details are available in our Return & Refund Policy.
While we do not charge any restocking fees, please note that clients are responsible for the cost of the return shipping. Original shipping fees are also non-refundable. For full details, please visit our Return & Refund Policy
Once we have received and inspected your return, we will notify you of the approval status. If approved, your refund will be automatically processed to your original payment method within 2 business days.
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